Last updated: 9/18/2025
At PrePaired AI, we are committed to protecting your privacy and ensuring the security of your personal information.
Privacy at a Glance
What we collect:
- • Google account information
- • Resume files (PDF only)
- • Interview responses and feedback
- • Usage analytics
How we protect it:
- • Encrypted data transmission
- • Secure cloud storage
- • No sale of personal data
- • Access controls and monitoring
1. Information We Collect
1.1 Information You Provide
- Account Information: When you sign up with Google, we receive your name, email address, and profile picture from Google.
- Profile Information: Professional details you provide during onboarding, including company, position, and experience level.
- Resume Files: PDF documents you upload to our platform for interview preparation.
- Interview Content: Your responses, questions, and interactions during AI interview sessions.
- Feedback and Ratings: Your ratings and feedback on interview sessions.
1.2 Automatically Collected Information
- Usage Data: How you interact with our Service, including pages visited, features used, and time spent.
- Device Information: Browser type, operating system, device identifiers, and IP address.
- Log Data: Server logs that may include IP address, access times, and requested pages.
- Cookies and Tracking: Information collected through cookies and similar technologies.
1.3 AI-Generated Data
- Interview Analytics: Performance metrics and improvement suggestions generated by our AI.
- Learning Patterns: Aggregated data about how users interact with our AI to improve the service.
2. How We Use Your Information
We use your information for the following purposes:
- Service Provision: To provide, maintain, and improve our AI interview preparation platform.
- Personalization: To customize your experience and provide relevant interview questions and feedback.
- Communication: To send you service-related notifications, updates, and support responses.
- Analytics: To understand how our Service is used and to improve functionality and user experience.
- Security: To protect against fraud, abuse, and security threats.
- Legal Compliance: To comply with applicable laws and regulations.
- AI Improvement: To train and improve our AI models (using anonymized data only).
3. Information Sharing and Disclosure
🔒 We do not sell, rent, or trade your personal information to third parties.
We may share your information only in the following limited circumstances:
- Service Providers: With trusted third-party services that help us operate our platform (e.g., cloud hosting, analytics).
- Legal Requirements: When required by law, court order, or government regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- Safety and Security: To protect the rights, property, or safety of our users or others.
- With Your Consent: When you explicitly agree to share your information.
4. Data Storage and Security
Data Storage
Your data is stored on secure cloud servers with industry-standard encryption. Resume files are stored in Cloudflare R2 with restricted access controls.
Security Measures
- End-to-end encryption for data transmission
- Encrypted storage of sensitive information
- Regular security audits and monitoring
- Access controls and authentication requirements
- Regular backups and disaster recovery procedures
Data Retention: We retain your personal information only as long as necessary to provide our services or as required by law. You can request deletion of your account and data at any time.
5. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Limit how we process your information
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Revoke previously given consent
To exercise these rights, contact us at privacy@prepaired.online or through your account settings.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Essential Cookies
Required for authentication, security, and basic functionality.
Analytics Cookies
Help us understand how you use our Service to improve it.
Preference Cookies
Remember your settings and preferences for a better experience.
Performance Cookies
Monitor and improve the performance of our Service.
You can control cookies through your browser settings, but disabling them may affect functionality.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
We primarily use cloud services based in the United States with appropriate security measures and compliance certifications.
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
If we discover that a child under 13 has provided us with personal information, we will delete such information immediately.
9. Third-Party Services
Our Service may contain links to third-party websites or integrate with third-party services:
- Google OAuth: We use Google's authentication service to enable account creation and login.
- Cloud Services: We use trusted cloud providers for hosting and storage.
- Analytics Tools: We may use analytics services to understand usage patterns.
These third-party services have their own privacy policies, and we encourage you to review them.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you via email for material changes
- Post a notice on our Service
- Obtain your consent for significant changes if required by law
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@prepaired.online
Data Protection Officer: dpo@prepaired.online
Address: PrePaired AI Privacy Team
We will respond to your inquiry within 30 days or as required by applicable law.
12. Regional Privacy Rights
California Residents (CCPA)
California residents have specific rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information.
EU Residents (GDPR)
European Union residents have rights under the General Data Protection Regulation, including the right to access, rectify, erase, restrict processing, object to processing, and data portability.